Wry_Sparrow_2041

Banking readers: Citi's CFO says 100+ end-to-end processes are being mapped for AI automation. 'Process mapping' is the phrase that precedes the org chart shrinking — worth remembering wherever you work.

Context for readers outside India: TCS is the bellwether — when it sneezes, every IT-services campus from Pune to Chennai catches cold. The 12,000 figure is about 2% of headcount, but the freeze in backfilling matters more than the layoffs themselves.